PRIVACY POLICY - ZORA AI


Zora AI takes your privacy seriously. This Policy clearly describes what data we collect, how we use it, and what rights you have as a user.

We are committed to handling your information responsibly and in accordance with applicable laws.

1. Data We Collect

When you create an account and use the app, we collect:

Information you provide: your name or nickname, preferred language, and gender.

Usage-generated data: conversation history with characters, in-app audio content, images and videos created using app tools, interaction data, coins/diamonds transactions, and gamification data.

Technical data: IP address, device type and OS version, app version, device identifiers, approximate location (country/region derived from IP), and access logs.

2. How We Use Your Data

We use your information to:

  • Create, maintain, and manage your account.

  • Provide and improve our app services.

  • Process payments and manage subscriptions.

  • Personalize your experience based on your preferences and history.

  • Keep the platform secure and prevent fraud.

  • Promote and advertise the app.

  • Comply with legal and regulatory obligations.

3. Artificial Intelligence & Personalization

Conversation history may be used to improve the AI models powering Zora AI's characters, making interactions more natural and personalized. This processing is carried out in an anonymized manner whenever possible.

4. Data Security

We adopt technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest.

  • Continuous security monitoring and intrusion prevention.

  • Regular security testing and vulnerability assessments.

  • An incident response plan for security breaches.

5. Content Moderation

Zora AI uses automated systems and, when necessary, human review to moderate content generated within the app. This process may involve accessing conversations and content solely for safety, moderation, and legal compliance purposes.

Human moderation is carried out by trained professionals bound by confidentiality agreements.

6. Minors (Ages 16–17)

For users between the ages of 16 and 17, we apply additional protection measures. We collect only the data strictly necessary to provide the service and may request confirmation of parental consent.

7. Your Rights & Local Storage

Zora AI was built with privacy in mind: your conversations and interaction data are stored locally on your own device, and we do not have access to that content.

This means:

  • You have full control over your data — it belongs to you.

  • You can delete all your history and app data at any time directly from your device (by uninstalling the app or clearing its data in your system settings).

  • We do not store or access your conversations on external servers.

For account and payment data (where applicable), you may request access, correction, or deletion by reaching out to us at zoraaioficial@gmail.com

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Whenever significant changes are made, we will notify users via email or in-app notification at least 15 days in advance.

We recommend reviewing this Policy regularly.

9. Contact

If you have any questions about this Policy or wish to exercise your rights, please get in touch:

📧 zoraaioficial@gmail.com

We are committed to responding to all requests within a reasonable timeframe as required by applicable law.


Comentários

Postar um comentário